FAQ.
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FAQ. |
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Frequently asked Questions:
Q: What “Pharma A to Z” expect from Manufacturer? Ans: From Manufacturer we expect you send us the mail attaching the Brand details in Spreadsheet format as mentioned in our web-site. Also send us copies of Manufacturing License Certificates / WHO-GMP certificates / ISO certificate / VAT Tin Certificates / Brand Literatures / any additional certificates. Periodically please send us any change in MRP. with effective Batch numbers. If you provide us Authorized Hospital / Trade Distributors list we can link the same with respective district. Due to this infiltration can be stopped.
Q: How you can get registered as members for particular category other than Manufacturer? Ans: To get registered under particular category respective form should be filled up with self attested copy of required documents (Mobile bill / Doctor's registration certificate / Pharmacist's certificate / Drug License Certificates / VAT Tin Certificates / Shop & Establishment certificate)
Q: How “Pharma A to Z” can identify the patient? Ans: The sms sender will be accounted as Patient if the mobile number is of non-members.
Q: How “Pharma A to Z” will give inform the sms sender's mobile no. to Manufacturer? Ans: As soon as any members / non-members will push the sms to our server, we will give reply for the same as well as we will forward the information to registered e-mail / sms for particulars given by Manufacturer (in writing on letterhead) for the follow-up.
Q: Does “Pharma A to Z” can provide other Manufacturer's brand inform to competitors? Ans: “Pharma A to Z” will provide only information of Brand details such as MRP. / Generic details / Literature, etc.
Q: Does “Pharma A to Z” have complete Brand/Generic available in all over India? Ans: “Pharma A to Z” do not have complete knowledge for Brand/Generic, but if you have information which we are unable to give, you can share it with us by sending us a sms.
Q: How to activate auto-reply sms service of "Pharma A to Z" on mobile number.? Ans: Register your mobile no. by e-mail. As soon as your mobile no.'s registration is done you will get confirmation sms. For keywords do sms "PharmaAtoZ" to "08080099099" from your mobile.
Q: If we do not have facility for internet / computer, how we can register our mobile number for "Pharma A to Z " auto-reply sms service. Ans: For self-registration of respective mobile no. please sms the details in the format to 08080099099 REG<space>Member's Name,<Postal pin code no. (six digit only)>,<designation with work place address details> e.g. write sms in following manner to 08080099099 REG Hemang Thakkar,380001,Partner, United Drug House, 366, Sarvoday Commercial Centre, Near G.P.O., Relief Road, Ahmedabad - 380001.
Q: How to search Brand details by knowing Brand name full / partly? Ans: By entering brand name in following syntax you will get Brand details. (BN - If you know Brand name starting with & BA - if you know brand name in-between)
· BN<space><Brand name> · BA<space><Brand name>
Q: How to search Generic details by knowing Generic name full / partly? Ans: By entering Generic Name in following syntax you will get Generic code. (GN - If you know Generic name starting with & GA - if you know Generic name in-between)
· GN<space><Generic name> · GA<space><Generic name>
Q: How to search Generic details by knowing Generic code? Ans: By entering Generic Code n following syntax you will get other Brand of same Generic.
· GC<space><Generic code>
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